Tuesday, April 29, 2008

MDS callhome for bootflash errors!

When a bootflash fails, if callhome is configured correctly, we would expect
XML destination to send the callhome, it does not happen even if Cisco_TAC alert group
is added because of the bug
CSCso71302.
Workaround is defined in the above Cisco MDS bug.

Symptom:

BOOTFLASH failure does not generate callhome to default XML destination profile.

Workaround:
Default XML destination profile is configured to receive alerts from Cisco-Tac alert group by default. You need to add linecard-hardware and supervisor-hardware alert groups to that destination profile to get callhome messages like BOOTFLASH failure


for eg.
callhome
destination-profile xml message-level 2
destination-profile xml email-addr auto-notify@cisco.com
destination-profile xml alert-group linecard-hardware
destination-profile xml alert-group supervisor-hardware
destination-profile xml alert syslog-group-port

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